Share your experience and help improve Popeyes service quality
PopeyesMenu.org is an independent resource and not affiliated with Popeyes Louisiana Kitchen, Inc. We provide contact information and guidance to help you reach the official Popeyes customer service channels. For direct assistance, always use the official Popeyes contact methods.
For the fastest response and official resolution, use these verified Popeyes contact methods:
Main Customer Service: 1-800-251-7016
Hours: Mon-Fri 8:00 AM - 8:00 PM EST
Best for: Urgent issues, immediate assistance
Website: popeyes.com/contact-us
Response Time: 3-5 business days
Best for: Detailed feedback, attached documents
Address: Restaurant Brands International Inc.
5707 Blue Lagoon Drive, Miami, FL 33126
Phone: (305) 378-3000
Best for: Formal complaints, legal matters
Include details like restaurant location, date, time, and names of team members. Specific information helps Popeyes address your concerns accurately.
Include your receipt number, order details, and transaction information. This helps Popeyes verify your visit and process feedback efficiently.
Clear, respectful communication is more effective. State facts objectively and suggest constructive solutions when possible.
Use phone for urgent issues, online form for detailed feedback, and restaurant contact for location-specific concerns.
Have questions about our website or suggestions for improvement? We'd love to hear from you.
Note: This form is for feedback about PopeyesMenu.org website only. For Popeyes restaurant feedback, please use the official contact methods above.
Phone support provides immediate assistance during business hours. Online forms and emails typically receive responses within 3-5 business days. For urgent matters, calling is recommended.
Include restaurant location, date and time of visit, receipt number (if available), specific details about your experience, and contact information for follow-up.
Popeyes typically offers refunds or replacement meals for valid complaints. Contact customer service with your receipt information to discuss resolution options.
For food safety issues, contact Popeyes immediately by phone and also report to your local health department. Provide detailed information about the concern.
The Popeyes customer survey (popeyeslistens.com) allows you to provide feedback about your recent visit and enter to win prizes. You'll need a validation code from your receipt.
Use our location finder to find the phone number of specific Popeyes locations. This is best for location-specific issues.
For the fastest resolution to Popeyes-related concerns, contact their official customer service directly.